privacy policy
Privacy Policy
Protecting your trust, respecting your privacy
At Shine's Korean Beauty, your privacy and trust are paramount. This policy outlines how we collect, handle, and protect your personal information across all interactions with our store.
What Personal Information We Collect
When you shop with us, we collect information you provide directly. This happens when you create an account, place an order, subscribe to updates, or reach out to our team.
We collect: your full name, email, phone number, delivery and billing addresses, payment details (securely processed), and any additional information you share in customer support conversations. We only collect what's necessary to serve you better.
How We Put Your Information to Work
Your information powers the K-beauty experience we've built for you:
- Processing and fulfilling your orders accurately
- Sending order confirmations, shipment updates, and tracking information
- Providing responsive customer support when you need us
- Improving our products, website features, and service quality
- Personalizing your shopping experience with recommendations
- Sharing news about new arrivals and promotions (only if you've opted in)
Cookies & Tracking Technology
Our website uses cookies and similar tracking tools to remember your preferences, track your browsing behavior, and understand how you interact with our site. This helps us optimize your experience and see what products interest you most.
You can control cookie settings through your browser at any time. Disabling cookies may affect some website features, but you'll still be able to shop with us.
Who We Share Your Data With
Your information stays confidential. We never sell your personal data to third parties or marketers.
We only share information with trusted partners who help us operate — payment processors, shipping carriers, email service providers, and website hosting services. All partners are bound by strict confidentiality agreements. When legally required, we may comply with law enforcement requests.
Keeping Your Information Safe
Security is built into everything we do. We use industry-standard encryption, secure payment gateways, and regular security audits to protect your data from unauthorized access.
While no online system is 100% secure, we take every reasonable precaution to safeguard your information. We recommend using strong passwords and keeping your account details private.
Your Privacy Rights
You have full control over your personal information:
- View and download all personal data we hold about you
- Update or correct outdated or inaccurate information
- Request permanent deletion of your data (where legally allowed)
- Unsubscribe from marketing emails anytime with one click
- Ask questions about how we handle your privacy
To exercise any of these rights, contact us at sales@shineskoreanbeauty.com.
External Links & Third-Party Sites
Our website may link to external websites and social platforms. We're not responsible for their privacy practices or content. When you leave our site, you're no longer under our privacy policy — review their policies before sharing personal information.
When This Policy Changes
We may update this Privacy Policy to reflect new features, legal requirements, or business changes. Updates are posted here and take effect immediately. We encourage you to review this page regularly to stay informed.
Privacy Questions?
Your privacy matters to us. If you have any concerns, questions, or requests about how we handle your data, reach out anytime.
Email sales@shineskoreanbeauty.com or call +971 - 56 997 9850 (weekdays, 9:00am – 10:00pm). We're committed to transparency and protecting what matters most — your trust.