Contact us
We'd love to hear from you
๐ฑ
Get in Touch
Have questions about our K-beauty products? Need help choosing the right items for your skin? Want to share feedback? We're here to help โ reach out using any method below.
Visit Us
Salem Sheikh bldg. Al Badaa - Al Satwa - Dubai
Weekdays: 09:00am - 10:00pm
Response Time
๐ง Email inquiries
We respond within 24 business hours. For faster replies, include your order number if applicable.
โ๏ธ Phone calls
Speak with our team immediately during business hours (weekdays, 9:00am โ 10:00pm).
๐ช In-store visits
Pop by our store in Al Satwa for instant consultations and personalized recommendations.
What We're Here For
๐ฆ Order issues
Tracking, delays, damaged items, or anything order-related.
๐งด Product advice
Help choosing products for your skin type, building routines, ingredient questions.
๐ Returns & exchanges
Starting a return, requesting an exchange, or questions about our policies.
๐ฌ Feedback & suggestions
Want to tell us something? We love hearing from you โ suggestions, praise, or concerns.
Pro tip: When contacting us about orders, include your order number for faster service. When asking about products, tell us your skin type and concerns โ we'll give you better recommendations.